FLY Cocktails
Premium craft cocktail e-commerce platform with AI-powered recommendations and automated ordering system
Project Overview
Artisanal bottled cocktails e-commerce platform featuring Lebanese heritage-inspired branding, AI-driven product recommendations, and seamless WhatsApp ordering automation.
Challenge
Create a premium e-commerce experience that reflects Lebanese craftsmanship while implementing automated ordering workflows to streamline customer acquisition and reduce manual processes.
Solution
Developed a sophisticated e-commerce platform with AI-powered product recommendations based on flavor profiles and customer preferences. Integrated WhatsApp automation for instant ordering and customer support, while creating a brand identity that celebrates Lebanese heritage and premium quality.
Development Process
Market research and competitive analysis
Brand identity development with Lebanese cultural elements
AI recommendation engine development and training
E-commerce platform development with premium UX
WhatsApp Business API integration and automation setup
Payment gateway integration and security implementation
Inventory management system development
Launch, testing, and optimization
Key Results
- 65% increase in average order value through AI recommendations
- 40% reduction in cart abandonment with WhatsApp ordering
- 85% customer satisfaction from automated support system
- Brand recognition increased by 55% in target market
- 300% increase in repeat customer rate
- 24/7 automated customer support availability
Technologies Used
Challenges Overcome
Complex flavor profiling algorithm development
Multi-language support for Lebanese and English content
Real-time inventory synchronization across platforms
Secure payment processing for premium products
Novygen transformed our vision into a premium digital experience that truly represents our Lebanese heritage while driving incredible business results.